![]() ![]() I (finally) looked in the resting location and disc. I installed all new cartridges - all 5 colors. In the photo the cartridge looks slim when I purchase it at the store it is not slim. Ive had the PhotoSmart 7525 for a 1.5 years, no problems that I was aware until today. When I do a search on the hp site to find a 'replacement 567 black setup cartridge' I am taken to the page listed below. The above replies did not give me a clear answer about what cartridge to replace the original with. ![]() We can still print with black, but think it is weird that the slim cartridge does not have a replacement.Īll the replacement color cartridges, including those marked xL are slim cartridges and fit easily in their assigned slots.Īre we to continue to print keeping the setup cartridge in place and empty? What are you suppose to put in that slot? We use the HP564 and the HP564 xL cartridges in the far right slot and have never used photo cartridges. Also, try updating the printers firmware - HP Printers - Updating or Upgrading Printer Firmware. You may also try these steps - Print Quality Issue. Post the Print Quality Diagnostic page here so we can help you further. Touch Tools, and then touch Print Quality Report. Click here for the steps to perform an Ink System Reset. Then, carefully open its cartridge access door. GPC Image Compatible Ink Cartridge Replacement for HP 564XL 564 XL ink use with DeskJet 3520 3522 Officejet 4620 Photosmart 5520 6510 6515 6520 7520 7525 D7560 Printer (Black Cyan Magenta Yellow, 10P). I cleaned the printhead (auto and manually), installed a NEW black ink cartridge, but that still didnt help. All the cartridges have at least some ink. The pigmented black ink is not compatible with glossy photo media, the photo black will be used in cases where photo paper is selected in the driver or detected automatically. An older HP 7525 (Product Number CZ046A, using 564 cartridges) suddenly refused to print in black ink. This will ensure the contacts are clean and secure in the printer. If your printer is not yet on, make sure to plug it into a power supply and press the power button. It contains dye based black ink and is designed for printing on photo paper. All the replacement black ink cartridges (HP564) are too fat for the far left slot that housed the setup cartridge. On the printer control panel, touch the Settings icon. The first step I would perform if the printer isn't printing black, even after changing the black cartridge, is an Ink System Reset. I too have a HP 7520 e-All In One Printer and our setup ink has run out. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue. If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar to HP Support Community If you don't find Printer assistant, please download full feature software from this link:, enter the Product Number and select the correct Operating System. If you do not see the Icon on the desktop screen, Click on start > Go to All programs > Look for Printer name > Click on it and again click on your Printer name. Do you have a full feature printer software? To find out if you have a full feature drivers installed, try these steps: On desktop, you will find you Printer icon, click on it and let me know if Printer assistant opensģ. There should also have been a notation on the items web page alerting customers to this discrepancy. Is your printer connected to your computer via a USB cable? If not, please connect it using a USB cable.Ģ. HP should have changed the item number on the new cartridge to 564XL2 in order to distinguish it from the older larger model which does not fit in the newest printers, even though the HP website said it should. Business PCs, Workstations and Point of Sale Systemsīefore you attempt the Regionalization Reset, please check those details firstġ.I read that you have installed a new original HP 564 XL Black Ink Cartridge and the printer does not print the black color. ![]() I understand that you have an HP Photosmart 7525 e-All-in-One Printer. :) I came across your post and would like to help. DesignJet, Large Format Printers & Digital Press Thanks for reaching out to us on HP Support Forums. ![]()
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