![]() ![]() The above-displayed explanation, however, mirrors what we heard from a Walmart spokesperson in 2019 when we examined a similar rumor.Īround the same time that these "GALE" receipts started circulating on social media, a similar claim was circulated about a $10 "phantom" charge for JAJKET. We reached out to Walmart for more information but have not yet heard back. (I even had to pay tax on my phantom item.) The cashier accidentally hits a number and then 'Enter', and a phantom item is rung up." Without complaint, they refunded my $32.34. She called over a more senior representative of Customer Service, who told me, "Yeah, we see that sometimes. They told me, "That's not a legitimate item code." I knew I was on to something. That's not something we sell." The immediate response was somewhat suspicious. That person said that the customer service representative said that the cashier likely entered a wrong number by mistake:Īfter a 32 minute wait in the customer service line, the customer service representative said, "Nah. ALWAYS check your receipts!!Ī December 2018 Reddit post provided more information. I had no idea what that was and neither did the cashier/supervisor. ![]() After paying, I looked through my receipt and found GALE for $32.00. I went to spend a certain amount of money and couldn’t figure out why I didn’t have enough money for all my items when I added everything up and included taxes. In all three examples we found, the posters included anecdotes about how they quickly received a refund after bringing this error to the cashier's attention:Īlways check your receipts!!! This was at the Walmart in Bottineau. ![]() These reports all included a $32 charge and the same 12-digit serial code (00000000003k). We found a couple of other reports from 20 of people seeing an erroneous charge for "GALE" on their receipts. Furthermore, this receipt is from 2019, not 2021. While this appears to be a genuine picture of a receipt with an erroneous charge on it, this is not a widespread issue. I'm told there is a glitch in the Walmart system, and that "Gale" pops up randomly.Īfter tax. I told Holly this is to high, after review of the receipt I go to the Customer Service and say " what is Gale for $32.00"? After all of these years I know we spend between $90-110 at Walmart. ![]()
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